ph901 Privacy Policy

ph901 ("we", "us", "our") is an online gaming platform operating at ph901.app, serving Filipino players across the Philippines. ph901 is the Data Controller for personal data processed through this platform, meaning we determine the purposes and means of processing your personal information.

This Privacy Policy applies to all personal data collected through:

• The ph901 website and all pages within ph901.app
• The account registration and login process
• Deposits, withdrawals, and financial transactions
• Gameplay activity on ph901
• Communications with ph901 customer support
• Participation in ph901 promotions and referral programmes

By using ph901, you acknowledge that you have read this Privacy Policy and understand how your personal data is handled. If you are not comfortable with any aspect of this Policy, you should discontinue use of the platform and contact support to arrange account closure.

ph901 collects personal data through several touchpoints. Here is a breakdown of the categories of data we collect and how:

ph901 does not collect sensitive personal data such as race, religion, political affiliation, or health information beyond what may be relevant to responsible gaming self-assessments.

ph901 uses your personal data for the following purposes:

• Account Creation and Management: To register you as a player, verify your identity, manage your account, and maintain your profile.
• Processing Transactions: To process deposits and withdrawals in Philippine Peso via GCash, Maya, bank transfers, and other supported local payment channels.
• Delivering Gaming Services: To allow you to access and play games on ph901, track gaming activity, and apply betting rules correctly.
• Responsible Gaming: To monitor for signs of problem gambling behaviour, apply voluntary limits you have set, and action self-exclusion requests.
• Legal Compliance: To comply with anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and other applicable Philippine regulations.
• Fraud Prevention and Security: To detect and investigate suspicious activity, unauthorised access attempts, and potential breaches of our Terms and Conditions.
• Customer Support: To handle your queries, resolve disputes, and maintain records of communications for quality and compliance purposes.
• Marketing (where consented): To send you promotional offers, bonus announcements, and updates about ph901 services. You can withdraw marketing consent at any time from your account settings.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the ph901 platform, fix technical issues, and enhance the player experience.

Under the Philippine Data Privacy Act of 2012 (RA 10173), ph901 processes your personal data on one or more of the following legal bases:

• Contract Performance: Processing necessary to deliver the services you signed up for when creating your ph901 account — including account management, transaction processing, and gameplay delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC obligations, AML regulations, and reporting requirements.
• Legitimate Interests: Processing for purposes such as fraud prevention, platform security, and improving our services — where these interests are not overridden by your data privacy rights.
• Consent: For activities such as sending marketing communications or certain types of tracking, ph901 relies on your explicit consent. You have the right to withdraw this consent at any time without affecting the lawfulness of prior processing.

ph901 does not sell your personal data. We share data only in the following limited circumstances:

• Payment Providers: GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, and other payment processors receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and data processing agreements with ph901.
• Identity Verification Services: Third-party KYC service providers receive the identity documents and data necessary to verify your age and identity as required by regulation.
• Game Software Providers: Game providers may receive your anonymised player ID and game activity data to deliver game functionality. They do not receive your full identity or financial data.
• Fraud Prevention and AML Services: ph901 uses third-party tools to detect and prevent fraudulent activity and comply with anti-money laundering obligations. These services may process transactional and behavioural data.
• Legal and Regulatory Authorities: ph901 will disclose personal data to relevant Philippine government agencies, law enforcement, or regulatory bodies where required by law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or restructuring of ph901, your data may be transferred to the new entity, subject to the same privacy protections described in this Policy.

ph901 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is an overview of the types of cookies we use:

• Strictly Necessary Cookies: Required for the platform to function. These include session management cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings and game lobby filters so you don't have to set them again each visit.
• Analytical Cookies: Collect anonymised data about how players use ph901 — which pages are visited most, where errors occur, and how navigation flows work. This helps us improve the platform.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of ph901's marketing campaigns. These are only activated with your consent.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on ph901. For more details on how to manage cookies in your specific browser, refer to your browser's help documentation.

ph901 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. General retention periods are as follows:

• Account Data: Retained for the duration of your active account. Following account closure, identity and contact data is retained for a minimum of five years to comply with AML and regulatory recordkeeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five years from the date of each transaction, in compliance with Philippine financial recordkeeping requirements.
• Gaming History: Bet records and gameplay logs are retained for up to three years. Anonymised, aggregated gaming data may be retained longer for statistical and platform improvement purposes.
• Support Communications: Customer support interaction records are retained for up to two years from the date of the last interaction.
• Marketing Data: Marketing consent records and campaign interaction data are retained until you withdraw consent or close your account, plus a reasonable period for compliance purposes.

When data is no longer required and no legal obligation mandates its retention, ph901 securely deletes or anonymises it. Secure deletion methods are applied to all data storage media.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph901. We take these rights seriously and have processes in place to honour every request.

To exercise any of these rights, contact ph901 at support@ph901.app with the subject line "Data Privacy Request." We will acknowledge your request within 72 hours and respond in full within 15 business days. ph901 will not charge a fee for reasonable data subject requests.

If you are not satisfied with how ph901 has handled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

ph901 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• Encryption: All data transmitted between your device and ph901 is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using industry-standard algorithms.
• Access Controls: Personal data is accessible only to ph901 staff and systems with a legitimate need. Role-based access controls and audit logging are in place for all data handling activities.
• Two-Factor Authentication: ph901 offers two-factor authentication for player accounts to reduce the risk of unauthorised access.
• Penetration Testing: ph901 conducts regular security assessments to identify and address vulnerabilities in the platform.
• Incident Response: ph901 maintains a data breach response plan. In the event of a breach that poses a risk to your rights and freedoms, we will notify you and the NPC in accordance with legal requirements.

While ph901 takes data security seriously and applies strong measures, no system is completely immune to risk. You also play a role in protecting your data by keeping your ph901 login credentials confidential and logging out of shared devices after each session.

ph901 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered on ph901 or provided personal data to us, we will immediately close the account, delete the associated data, and take appropriate steps.

If you believe a minor has registered on ph901, please contact us immediately at support@ph901.app. ph901 treats this as a serious matter and will act on any credible report without delay.

ph901 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players via email or an in-platform notification where the changes are significant.

We encourage you to review this Privacy Policy periodically. Continued use of ph901 after notification of changes constitutes acceptance of the updated Policy. If you do not agree with changes to this Policy, you may close your account and withdraw any remaining balance by contacting our support team.

If you have any questions about this Privacy Policy, want to exercise your data subject rights, or have a concern about how ph901 handles your personal data, please reach out through any of the following channels:

• Email: support@ph901.app (use subject line "Data Privacy Request" for data-related matters)
• Live Chat: Available 24/7 from your ph901 account dashboard

ph901 has designated a Data Protection Officer (DPO) responsible for overseeing our compliance with the Data Privacy Act of 2012. You may contact the DPO directly via the email address above with your data privacy concern clearly identified in the subject line.

ph901 aims to acknowledge all data privacy queries within 72 hours and resolve them fully within 15 business days. Complex requests — such as large data access requests or erasure requests requiring legal review — may take up to 30 business days. We will keep you informed of progress.